Organizer Service CRM : Standard Edition

This is a software solution for managing customers relations in service organizations.

Spinso Organizer Standard Edition is a simple ready to use service CRM system. It will let you manage complaints, billing, and service contracts. There are several versions of the product. As you go up the versions you get the benefit of added features. Organizer Standard Edition is useful for complaint management. It lets you assign complaints to a technician, track the status of the complaints, generate invoice for billing the customers, etc. It will let you manage service contracts, receive alerts for the contracts due for renewal or expiry. Additional features that facilitate the complaints redressal are as follows. A centralized repository is maintained of all complaints. Availability of technicians can be ascertained easily and complaints assigned appropriately. Use of a unique complaint number ensures no complaints are missed or there is no confusion about referring to a particular one.

As the supervisor or the administrator, tracking complaints, figuring the problem area, action taken, complaint status, complaints solved, complaints pending, etc are easy to determine. Customer management, product management and automated service generation are some other useful features. Alerts are generated for service due and expiry of service contracts. Flexible reporting lets you look at the status any which way you like. Invoices are generated in time to keep your business healthy. Multiuser set up lets your team work smoothly with the system, the simple interface helps. Backup and restore feature ensures no disasters happen to your database. This is a very good tool for your business customer relations.

Spinso Organizer Standard Edition is a simple ready to use service CRM to manage complaint,billing,service contracts. Organizer Standard Edition is useful for complaint management it lets you assign complaints to the technician, track the status of the complaints, generate invoice for billing the customers.You can easily manage service contracts, receive alerts for the contracts due for renewal or expiry.
Features
- Centralized repository for managing the complaint
- Check the availability of technician and assign the complaint accordingly
- Track the status of the complaint solved,pending etc
- Track complaints,figure out the problem areas and action taken
- Unique complaint number for each complaint is generated which becomes easier for communicating with customers
- Generate invoice
- Supports multi user access
- Customer Contact management
- Product management
- Service generation process is automated,system automatically generates the date of service depending on the frequency of the service.
- Unique Card no is generated for each item which helps to trace the complete trail like complaints,service provided,pending services etc pertaining to the item.Thus gives you the complete overview of the item within no time.
- Get alerts for the service due and contract expiry
- Service Contract can be easily renewed at any point of time
- Backup and Restoration facility to safeguard your data.
- Powerful reporting capabilities with slice and dice reports
This edition is available for free trial use with a cap of 10 entries
Benefits
- Organizer Service CRM is widely accepted solution by Sales and Service Industry
- Organizer Service CRM has more than 1500 users across various regions
- Organizer Service CRM is a ready to use software,easy to download and use
- Trial edition is freely available for download with a cap of 10 entries without any obligation for
registration
- Available in wide range of edition to suit the business needs.